Customer Testimonials
Quick service and we’ll done
Great customer service, easy, low pressure, sales environment, answered all questions, would definitely recommend Byers for overall car shopping experience!
I had valet service. The pick up was on time. The service was completed in a timely manner I appreciated the conversation
The salesman, Mitchell, was great. I did my research before coming in and I asked him to educate me on Subaru’s. He showed me the models I was interested in. He listened to and answered my questions. I never felt pressured to make a decision. I made a decision and made my purchase. The finance department was great as well. They informed me but never pressured me. I would highly recommend Byers Subaru near the airport to buy a car.
Had a great experience purchasing a vehicle at Byers Airport Subaru. Salesman David Disbennett was professional, transparent, and made the entire buying process smooth and stress-free. His calm demeanor and no pressure style was very refreshing. Nathan Shulak in finance was also very knowledgeable, kind and helpful when it came time to go over payment options and sign papers. We recommend Byers Airport Subaru if you are looking for a straightforward car-buying experience!
Just purchased my second consecutive Subaru vehicle at this dealership. Both times I were helped by Mr. Adam. It always had been a pleasure purchasing a Subaru vehicle and most specifically at this dealership and with Mr. Adam. No pressures, sales/marketing gimmicks and a very transparent process. Same experience with my servicing at this dealership. Thank you Mr. Adam, Byers Airport Subaru and Subaru!
Provided a loaner car for the full duration of the repair. I’m very grateful! The car was clean and in good condition after the repair.
Our sales person was great, very good at their job and didn’t push us to make a decision.
They didn’t apply my $15 dollar coupon.
Great service, friendly staff, they put customers first
I picked up my 2026 Impreza yesterday after purchasing it two weeks ago. I dread new car buying tactics, because of that reason I used Costco’s car buying program and it lead to Byers Airport Subaru. I contacted the dealer letting them know I will be going through the Costco program, went in and got the price without the headache of haggling. The price I paid for the car was very much in the price range of what I had in mind before I even walked into the dealership. I felt at ease and had no sales pressure whatsoever on ... Read More Google - Sep 22, 2026
Exceptional Service!
The staff was courteous and informative on the status of my car repair. They answered my questions and returned a washed car. Thank you.
Fast, quality service. In and out, no nonsense.
Always great service.
(Translated by Google) Excellent service, they explained everything very well. I'm happy I chose them. (Original) Excelente atención, me explicaron todo muy bien. Estoy feliz de haberlos elegido
Fast Service, Excellent communication
Very friendly and attentive and helpful. Great service all around.
Eva was great! We love our car. Happy to be a Subaru driver.
I got prompt service and it didn't take very long for an oil change. They also addressed the tear in my driver's seat and gave me options for repair.
Everything went very smooth
Wonderful service amazing staff and happy with the thorough help
Got us in for repairs in a timely fashion
Over the last 20 years we have had 3 Subarus from Byers & the Byers service team has kept them running with no problems. Our first 2 Subarus had over 200,000 miles on them due to the efficient & insightful care of Matt & the rest of the service team. Our latest Subaru that we bought in January of 2024 has over 70,000 miles & is being cared for regularly by the Byers Airport service team. THANKS!😎
This was a seamless process! I was planning on going for a test drive and ended up walking away with a car.
Exceptional service. Friendly and prompt.
Adam was very knowledgable, helpful & efficient.
Great buying experience… led by my man Hunter. Great job
The service and maintenance of my 2017 Subaru Outback at this dealership was exceptional! I purchased, new, my 2017 Outback from this dealership after thorough research to find an exceptional automobile, and it is STILL exceptional! I have had ALL servicing of my Outback at this dealership location, and their service has always been the very best! As I waited in the showroom (and browsing newest models on site), they continually communicated with me as I requested an oil change and tire rotation. I found the price very reasonable, and the service technician was on point, sending me a video while being ... Read More Google - Aug 30, 2026
Frictionless maintenance experience. 👍
They had the car I wanted pulled up when I arrived, the financing was painless, everyone was wonderful and I was out the door in about an hour and a half.
Great team of people,made the whole process relatively painless. Felt comfortable and at ease. Not always easy to do when buying a car.
Byers does and excellent job keeping you informed and the new videos sent right to your phone is nice. Would give 5 stars but some prices are high. They wanted $74.00 for engine air filter and $55.00 for cabin filter installed. I replaced for $30.00 in 15 min.
They were professional and fixed all the issues the car was having.
Great experience buying my 2026 Crosstrek from Byers Subaru. Steven Vance was easy to work with, pricing was transparent, no pressure or add-ons, and made it quick. Would buy again.
Excellent and quick service! Their Express oil change service is great and they explain everything they did and show it to you in writing! Love this company!!
Thank you, Heath!
Byers Subaru Airport Quick Service did an exceptional job of working on my vehicle. They kept me informed about the progress of my service and even provided a video that showed the current condition of my car and the specific services they performed. I want to express my gratitude to the team in the service garage, the billing services, and the guest relations staff at Quick Service. The wait area was clean and comfortable, even though I was there for an hour.
Great service, exceptional customer service. I will definitely be back for oil changes.
Such an easy and painless experience, they took care of everything! Everyone was so nice too
This was my first time getting an oil change at Byers since moving from San Diego to Ohio. The service was professional and incredibly fast, especially compared to wait times at the San Diego Subaru location. I'm very impressed and happy with the service and will definitely be back!
I worked with Steve Serrano purchasing a new Subaru. Felt like I was in the BEST of hands, and I’d say this was my best experience yet buying a car. He helped me get in and out quickly in order to make it back in time for work and made sure the electronics were set up and working as well. Thank you Steve!! The financing person was to the point and I didn’t feel pushed into anything additional I didn’t want.
Had an amazing experience with Adam buying my Subaru Forester. He did a great job answering all of my questions and I was happy to leave with my first Subaru!! Our financial specialist Rachel also did a fantastic job explaining everything and making me feel comfortable with the process. Happy to recommend Byers to anyone shopping for a car!
Quick, precise and detailed. Fixed sensor and made sure everything thing else was working correctly.
The service department is Always courteous, knowledgeable and helpful.
I really appreciate Byers’s attention to Customer Service and detail. It’s why I have been buying my cars (first Chevy, now Subaru) and taking them to be serviced at Byers for many years. Justin Cottone in service is outstanding! Thank you!
All the employees we interacted with were very cordial and helpful. And a special shout out to salesman Brad for his help thru the process of buying our new vehicle.
Greg Higgins helped us through everything and was great working with him again. The process of getting a loan was quick and easy and had great help with that. This is our third car with Subaru and plan on using them the next time we buy another car.
Always a good experience with Byers Airport Subaru.
Friendly, easy to get an appointment. Service was quick and thorough. Waiting areas served coffee, tea and water and snacks. Would highly recommend
Brad was amazing. He was very helpful and I never felt pressured to purchase a vehicle. He spent time making sure I knew how everything worked in my new car. Excellent experience!
I always worry about what’s wrong with my car when it has to go in for service, but each time I’ve needed Byers Airport Subaru they’ve been the best. They did an inspection of the car, told me exactly what they found, very fair pricing and they told me about how long before I’d be driving again. I was informed every step of the process.
After getting my car back it drives as well as when I first bought it.For as long as I’m in a Subaru, Byers Airport Subaru’s service department will ... Read More Google - Aug 8, 2026
I had an estimate elsewhere for twice the price. Bruce was helpful, not pushy ( which the other place was) and I got to see a video of the problem. I’ll go no where else! Honest, fast and did not try to get extra money out of us.
Great service and turned around quickly !! Thank you 😊
Went to look for a car with my family's help, nd everyone was very helpful nd patient with my needs nd wants. Drive of the lot with a car. Thank u Larry Lane
Adam and Heath were so kind and caring throughout our whole experience. We had a great time getting all of the information and getting every question answered. They truly went above and beyond for us. I recommend this dealership wholeheartedly.
I’m always greeted with a smile and a good morning. I receive a text ~ communication. Typically, my car is washed. (Unless it’s Winter) lol No issues ~ nice snacks and coffee/water.
Eva was fantastic I had such a great experience. I just love live my outback. It’s so classy and solid
I am very happy to work the staff at Byers Airport Subaru. They are very warm and professional staff! I encourage you visit this dealership when are looking for a reliable Subaru drive.
Mike Garas is amazing! He made the buy out of my lease the absolute best vehicle purchasing experience ive ever had, he listened to my needs and wants, making sure I got everything I was looking for at a price I can afford.
Employee very helpful. Love walking around showroom to see add on for travel and camping. They have a nice display of merch. as well. Wait time was acceptable. Of course repair and upkeep prices are uncontrollable...
Good team. Easy to work with. There was an error with the bill. Everyone worked together to get it corrected. No one was tense or frustrated. Just very professional.
The attention to detail of what you are looking for and no pressure to buy up made the experience even better. Adam is great to work with , and got me in the exact vehicle I was looking for. I will definitely refer my friends to Byers Airport Subaru.