The service department was quick and thorough, making the necessary repairs at a reasonable cost. The staff was attentive in addressing all questions and concerns. This was my first experience with Byers Airport Subaru and I plan to continue to have my vehicle serviced there.

Brought my Subaru Impreza in for warranty work and to fix wheel bearings that Huber Auto Sales (Heath OH Dealership) had fixed 8 months prior to this. When I was told by Byers Subaru of the needed repair I did not expect this financial burden and it took me three weeks to get the money for the repair. Thanks to Byers help and patience it was repaired and Byers did everything they could to make it financially attainable for me. They did a thorough check of the vehicle since I did not buy the car there and told me everything the vehicle needed but did not pressure me into getting anything at that time. I will always take my car here for repairs. Thank you Thomas for helping us.

I have been buying new cars for 50 years. The sales experience was top notch. No bait and switch, ridiculous add-on charges, stalling, or other questionable sales tactics. David is professional, courteous, and very knowledgeable about the cars he sells. I would rank him among the best new car salesperson that I have ever done business with. You can’t go wrong with Byer’s Airport Subaru.

Great care

Great service, fast and friendly checkout

Thomas addressed and fixed all our concerns.

Very polite and professional. It was great that I received a video of what was found during diagnostics and could make a decision from there. Definitely recommend Byers Subaru by the Airport.

Expected to have to buy a tire, but they were able to patch it on the spot. Good service!

Service was excellent very speedy and my Advisor answered all my questions

I did most of my shopping online having already decided what I wanted to get. Brad Crader at Byers Airport Subaru gave me the best out the door price on the vehicle I wanted. I feel like he was on my side. I'm 64 years old and this is truly the best car buying experience I ever had. Having talked with Brad about an additional feature I desire to have because of the environment that I drive in. He said he could have it ready the next day and throw it in for free! That was Friday and so he offered to drop by my house with the car. Having given me a loaner which I drove home in, and drop off the car. He spent an hour of his time showing me the details of how to work the features on this excellent car Forester Premium. Thank you, Brad!

Visited for 6k service, in/out in about 30 mins, great all around

Awesome service staff!! Thanks to each team member and a special shout out to Thomas. Keep up the great work!!

Excellent service. Very transparent. I love my new Subaru Ascent

Always a good experience with them! Bring my car here anytime I need a service because they’re the only Subaru dealership I trust in Columbus!

It was great!

John was very helpful and super nice! Great customer service and the car runs nicely.

Friendly and helpful

Thomas M. was absolutely great! Very personable and was so nice! What a great first experience at the service department! I really appreciate his kindness! My service was great too and Devon did a great job!

Great service. Mark was very thorough with explaining what was going and would not only text with updates but would call as well. Technician video was detailed and descriptive to the issues i addressed

I traded my 2017 Forester for a 2025 Forester. Greg helped me order my new car, and I just picked it up. My new car is even better than I expected. Greg and the entire team at Byers Airport were great to work with. I would surely recommend them for their focus on customer satisfaction. Thank you!

Great shopping experience all around! Yasser and Nate were wonderful in helping us get our new Forrester Sport in a very enjoyable and timely fashion. Thanks guys! 👏🏻👏🏻😊

Excellent as always. They welcomed me and my dog as we waited for our service. Thomas, our service coordinator, communicated well and made our visit easy.

I took my car in for maintenance, and the experience was perfect as always. My car was taken in at the scheduled time, the techs were fast and efficient and everything was completed in good time. They even replaced the wiper blades as I requested!

As always, they were perfect.

Great Staff